Hello! De Fr

MojoKnows offers products and services for visitors to Australia – our aim is to make your stay as pleasant as possible. We offer prepaid australian SIM Cards for mobile phones, Internet access on the go and practical accessories for mobile phones. We also offer a unique tax file number application service that allows you to receive your tax file number for your Working Holiday Visa via text message and email, and our mail redirection services ensures that you can read your postal mail on the go, even on your smartphone - and we pride ourselves on our customer support! Please also visit our Twitter page where we give practical tips for travelling in Australia.

  • Perfect service

    Raquel from Swizterland

  • your wifi box is really good, Large Praise

    Daniela from Berlin

  • Top site

    Lena from frankfurt on the main

  • Unusually good service

    Ilya from Mühltal in Germany

  • you are great

    Dominique from Switzerland

  • The Traveller package was exellent! it helped me alot - thanks thanks

    Andre from Visbek, Germany

  • very good service and a great website

    Wolfgang from München, Germany

  • facebook on your phone is really free!? how cool is that!

    philipp from Wuppertal, Germany

  • I've said it before - your service really is 1st class. I will definitely recommend you to my friends.

    Michael S.

  • The Sim-City-Pack really thrilled me. There wasn't even one problem, and it was extremely cheap. i didn't even use up all the initial balance!

    Wolfgang from Kingsfield, Germany


Internet access with your iPad SIM

To use the internet with your iPad, you need the correct carrier settings. After your arrival in Australia, with your SIM card in, these are usually updated automatically. However, sometimes this does not happen. If you are able to make calls and send texts, but have no access to the internet, a problem with your carrier settings might be the reason. In this case, read the following instructions on how to set up your device manually.

Internet settings for iPad

First, check in Settings if cellular data is turned on (Settings > Cellular Data > "ON"). If it says "OFF", switch it on and check if the internet is working now.

If this was not the problem, connect your iPad to iTunes next. This will show an update for carrier settings in case there is one. Otherwise you need a computer and the free iPhone Configuration Utility software, which can be downloaded for Mac or Windows here: http://www.apple.com/support/iphone/enterprise. After successfully installing the program, connect your device to the computer, abort a starting synchronisation and start the iPhone Configuration Utility. Click on “Configuration Profiles” (4th menu item on the left side) and then click on the "NEW" symbol in the upper left corner to create a new profile. For the name, enter "MojoKnows“, for identifier "au.com.mojoknows“, for organisation "MojoKnows“ and as description "Test Profile“ (see picture).

Screenshot Create new profile

Next, click on “APN” in the menu down to the left. Enter "telstra.iph" for the Access Point Name, the other fields remain as they are.

Screenshot APN settings SIM Smartphone / Anywhere Pack / iPad SIM

This done, install the new profile on the device. Select your iPad in the menu on the left under "Devices" and select the tab "Configuration Profiles“ in the menu above. The new profile named "MojoKnows" appears as well as an install button.

Screenshot profile installation

Click on the button and you get a notification on your device. Confirm the question whether to install the profile with "Yes". Then, set your device to flight mode (Settings > Flight Mode > "ON"). This sets the connection to the carrier back. Switch the flight mode back to "OFF" - your internet should work now!

 

Product Categories
FAQ