• Here are all your topup options - if your trip is only for 4 weeks or shorter and you have initial credit included it will probably be enough to last you for your complete trip.

  Combo Topups (includes both Data & Text/Call Credits)

  • Mini Combo 1GB (28 days) - € 10.95
    1 Gigabyte Internet; free calls & SMS within Australia. All usable for 28 days.
  • Mini Combo 2.5GB (28 Tage nutzbar) - € 19.95
    2.5 Gigabyte Internet; free calls & SMS within Australia. All usable for 28 days.
  • Midi Combo 5GB (28 days) - € 32.95
    5 Gigabyte Internet; free calls & SMS within Australia, free calls to New Zealand - for other international calls add a small call and sms pack. All usable for 28 days.
  • Midi Combo 10GB (28 days) - € 32.95
    10 Gigabyte Internet; free calls & SMS within Australia, free calls to New Zealand - for other international calls add a small call and sms pack. All usable for 28 days.
  • Maxi Combo 15GB (28 days) - € 42.95
    15 Gigabyte Internet; up to 300 minutes to call Germany or Austria, free calls & SMS within Australia, free calls to New Zealand. All usable for 28 days.
  • Maxi Combo 20GB (28 days) - € 39.95
    20 Gigabyte Internet; free calls & SMS within Australia, free calls to New Zealand - for other international calls add a small call and sms pack. All usable for 28 days.
  • MEGA Combo 40GB (28 days) - € 49.95
    40 Gigabyte Internet; up to 300 minutes to call Germany or Austria, free calls & SMS within Australia, free calls to New Zealand. All usable for 28 days.
  • Ultra Combo 60GB (28 days) - € 59.95
    60 Gigabyte Internet; up to 300 minutes to call Germany or Austria, free calls & SMS within Australia, free calls to New Zealand. All usable for 28 days.
  • 1 GB data topup - € 9.95
    One Gigabyte of data, usable until your current data or combo plan expires.
  • Squirrel Combo (28 days) - € 21.95
    You get 2 gigabyte of data and a $5 credit to use for phone calls & SMS, which is enough for about 25 minutes of phone calls or 20 text messages to the UK. All usable for 28 days.

  Data Topups

  • 2 GB data pack (28 days) - € 18.95
    2 gigabytes of data to access the Internet from your mobile device in Australia, usable for 28 days.
  • 5 GB data pack (28 days) - € 28.95
    5 Gigabytes of Mobile Data for your mobile device in Australia, usable for 28 days.
  • 20 GB data pack (28 days) - € 47.95
    A whopping 20 Gigabytes of Mobile Data for your mobile device in Australia, usable for 28 days.
  • 50 GB data pack (28 days) - € 57.95
    A massive 50 gigabytes of data to access the Internet from your mobile device in Australia, usable for 28 days.
  • 100 GB data pack (28 days) - € 69.95
    How much? Yes, that's correct. 100 (!) Gigabytes of data to access the Internet from your mobile device in Australia, usable for 28 days.

  Phone/SMS Credit Topups

  • Talk&SMS Mini Pack (365 days) - € 9.95
    Enough credit to talk to Germany for 50 minutes hours (Switzerland and Austria for 10 minutes, or an Australian number for 65 minutes) or to send 40 international SMS or 80 SMS within Australia.
  • Talk&SMS Midi Pack (365 days) - € 18.95
    Enough credit to talk to Germany for almost 2 hours (Switzerland or Austria for 20 minutes or an Australian number for 130 minutes) or to send 80 international SMS or 160 SMS within Australia.
  • Talk&SMS Maxi Pack (365 days) - € 44.95
    Enough credit to talk to Germany for more than 4 hours (Switzerland or Austria for 50 Minutes or an Australian number for almost 5 1/2 hours) or to send 80 international SMS or 160 SMS within Australia.
  You can also add credit yourself by purchasing a recharge voucher from a petrol station or super market. However please note that we cannot provide any support for recharges that haven't been purchased from MojoKnows and if you run into any issues you need to contact the shop where you purchased the voucher.

• If you have Internet access you can check your balance in detail by logging into your MojoKnows Account .
• Alternatively send a text with the word bal to 0410665646 and we will text you an overview of your balance.

Rating	Published on	Author	Feedback
	21/11/2017	Sebastian T.	Danke: Alles ging super schnell, auch das Ändern des Aktivierungsdatum war innerhalb von Stunden erledigt Super Service
	22/08/2017	Mandy R.	Super Paket und super Service : Es hat alles wunderbar geklappt. Schnell und unkompliziert. Vielen Dank!

1. You get your Australian mobile number before you depart for your trip, so you can pass it on to friends & family at home.
2. We speak your language: Our customer support team can converse with you in English and German:
   • You can reach us 7 days a week from 8am to 8pm Sydney time via phone (in Australia: +61 410 665646 , in New Zealand: +64 488 93 666)
   • Contact us anytime via WhatsApp: +61 410 665646
   • As a customer you also get access to & $50 credit for our innovative SMS service - any question answered.
3. Free Replacement: Problems can occur - if the SIM card does not work you'll get a free & immediate replacement.
4. No contract: There is no contract, all our offers are prepaid. The indicated costs are one-off costs you pay when you order - if you do not need extra credit that's all you ever pay.
5. No roaming costs: You're using a local SIM card, and therefore avoid roaming costs - incoming calls and SMS in your destination country are completely free, and there's also no data roaming charges.
6. Ideal for both short trips and long-term travels: You can use the SIM card as long as you like - once the included starting credit is used up you can always add more credit.
7. Works with all devices: All our SIM cards work perfectly with Apple's iPhone family as well as Android and Windows Phone based smartphones. Older devices are also supporte, just keep in mind that they usually don't have access to all the available network frequencies and therefore provide less coverage. Blackberry phones are also supported, however they cannot access the internet.
8. All ages: All our products can be ordered by minors as well - so if you need a SIM for a school exchange or language class for your son or daughter, simply make sure you order in their name, using their details, esp. if they travel on their own.
9. All sizes: All our SIM Cards are TrioSIMs, i.e. they fit (size wise) in ANY phone (they can be used either as a Standard, Micro- or Nano-SIM).

The target group of our Working Holiday Package are backpacker which need to have a TFN for working in Australia and also want to have SIM card with cheap text and connection charges. It's most suitable for working holiday makers that want to receive their Tax File Number conveniently via Email/Text Message and want the flexibility of apply for their tax file number at any point in time prior to their arrival in Australia.

We will activate the SIM card for you, usually within 2 hours of you arrival, so that you can start using it straight away - however keep in mind that there is no initial credit included, so you need to add some credit before you arrive in order to be able to use this SIM Card.

If you want to avoid this hassle, you can always use one of our full service SIM Packages where you will get a fully activated and already recharged SIM card which is ready to use after you get out of the plane - and you can order the Tax File Number service separately with all other SIM Packs as well.

Just a note that with this entry level offer you are managing your SIM card, recharge vouchers & your data packs yourself via the online account of the Australien Mobile provider. If you would like more support from MojoKnows for these processes we recommend the premium SIM City Pack instead; that pack also has initial credit already included.

Australia generally uses the standard 900 and 1800 MHz GSM network - which means if you are from anywhere in the world except the Americas your phone will work fine. If you are from a country in the America's you should check the specification of your mobile - most modern mobile phones can handle multiple frequencies - for Australia you need GSM 900 and 2100 MHz for 3G (fast data).
The second thing you should check is that your mobile is not locked to your provider's network - this can happen if you purchased your mobile phone in a bundle with a SIM Card, or got it subsidised with a mobile contract. In either case you should check with your mobile network provider at home whether you can use a prepaid SIM card from a different provider in your phone or, if not, if they can remove that network lock for you. In most cases that is possible either for free (if you had your phone for a certain amount of time) or for a fee.

UK:
• If you don't mind the expense, you can use a service like Mobile Unlocked
• O2 - Online-Formular
• Vodafone - see 'How do I get a network unlock code' ; if you pay monthly you can fill out this Online Form
• EE (Orange & T-Mobile) - £ 20.42 Admin Fee, call 150 to get started
Germany:
• Unlocking Online for german T-Mobile Customers
• Unlocking Online for O2 Customers in Germany
• Unlocking Online for Vodafone CallYa Customers in Germany
• Unlocking Online for ePlus Customers in Germany
Switzerland:
• Sunrise - written request to the provider required
• Swisscom - call or written request to provider required
• Orange - Email to the provider required

Samsung Region Locking

Since 2013 Samsung is shipping new smartphones that are sold in the European Union with a new type of Region Lock (also called EU-Lock) - in practice this means that you need to use such a phone with a local, European SIM, for a phone call that lasts at least 5 minutes first, before you can take it overseas. This is in addition to the general "SIM Lock" mechanism described above. If you plan to use such a phone, please make sure to read the instructions on the box carefully - this article has more information.